Terms & Conditions

 

Rooms Terms & Conditions:

Cancellation Policy

This is seasonal, please refer to the cancellation policy stated at time of booking.

Guarantee and Deposit Policy

All reservations require a guarantee or deposit in lieu, please refer to the guarantee and deposit policies stated at time of booking.

Group Policy

For reservations requiring eight rooms or more please contact our Groups Desk on 800 800 72869 (Belgium, France, Germany, Ireland, Spain, Switzerland and UK), 800 800 72869 (United States), elsewhere call +44 (0)20 7750 6760. Alternatively you can email groups@maybourne.com.

Pet and Guide Dog Policy

• Owners/guests must advise the hotel in advance of arrival if they wish to bring a pet.
• The breed and weight of the pet must be advised in advance.
• For pets that weigh more than 10kg it will be at the discretion of the General Manager as to whether the pet will be permitted.
• Guests are only permitted to have one pet in any room or suite at any given time.
• An anti-allergy deep cleaning fee of €150 for all suite/room categories applies following the stay.
• Any stains or damages must be paid for according to the cost of replacement or repair.
• Owners/guests are asked to control any noise made by the pet to ensure it does not disturb other guests.
• The hotel reserves the right to review our accommodation commitment if operational issues occur.
• The pet cannot be left alone in any room or suite at any time.
• Staff are not permitted to care for the pet - e.g. feeding or walking.
• The pet must be kept on a leash when in public areas.
• Pets are not allowed in the spa and fitness facilities.
• Pets are not allowed in any food or beverage area other than Riviera Restaurant, with the exception of assistance dogs.
• Pets are not permitted in our fleet vehicles.
• Guests are asked to pick up any deposits left by the pet immediately.
• Pets must be well trained.

Extra beds

Rollaway beds are available at €200 per night inclusive of full breakfast. We are delighted to provide extra beds and breakfast for children up to and including 12 years of age, with our compliments. Cots for children up to two years of age are also provided with our compliments.

Terms & Conditions – Restaurants & Bars :